A Lesson at the Airport

Sunday, 22 April 2012
I wanted to blog about this ages ago but forgot and have had no time to regularly post but I appreciate you hanging on and checking out my site when you can.

When I went to Bald Head Island to visit my family, I was waiting to board a flight in Atlanta and learned an important lesson. It was a Delta flight and a heavy travel day. The attendant was announcing the boarding process and started with first class, as normal. People started forming a line and an older man got in line as well. When he made it to the attendant, she said, "This is for FIRST CLASS passengers only!" He didn't seem to quite understand and people behind him groaned. He stood there. She gave him his ticket back and picked up the microphone.

"PLEASE do not board until your zone is called!! We are trying to get this flight off the ground on time." She was frustrated. How can you blame her? How many times did she have to explain to passengers to "Look at your ticket, find your zone and board when I call it."

I inwardly shook my head. Thinking, "Wow. Some people..." Something still seemed a bit off, however, and I watched the guy leave the line and walk back to two other people. They looked at him expectantly, perhaps a little apprehensively. Here's the thing... he started signing to them. The man was hearing impaired and couldn't hear the ZONE NUMBER as it was called.

He approached the line again when she called the next number, but it was still apparently  not his zone number. The attendant was about to go off again but he handed her a card, I assume showing that he was deaf. She was clearly embarrassed for being impatient with the man. She smiled and waved him on. He boarded immediately, with no other problems.

Things are not always what they seem. How often are we impatient with others before knowing where they come from or what they deal with? It was a great reminder of the importance of compassion and kindness. 

1 comment

Julie said...

Definitely a great reminder. Things are almost never as they seem, and we can't know everyone's story. Thanks for sharing!